Bayantel really sucks!
We have no Internet connection and landline for one week and guess who’s our service provider – Bayantel. Yup, that Bayantel, the only one who always get disconnected everytime there’s blackout and or typhoons.
Our landline and DSL connection was cut before 12 noon, Saturday (September 26) and we thought that it will come back that night or the next day but of course, we should know better, Bayantel always sucks! Imagine they were able to deliver the bill last Sunday (September 27) – when it comes to collecting bills they’re always on time but in reconnecting their services, hay, I can rant the whole week about it! 
To Bayantel please upgrade your things or whatever that needs to be upgraded so everytime there’s blackout or especially during typhoon you will not be disconnected. Don’t lose your clients especially the good payers like us! :??
I'm a teacher but sometimes patience is not my virtue. I'm moody but caring, sensitive but thoughtful and generous to a fault.
Sir/Ma’am,
This is Dennis Cruz of Customer Support for Data & IP Services, Bayan Telecommunications. I sincerely apologize for the above problems that happened. Can I have your account or telephone number? You may email us at customersupport@bayan.com.ph
Thank you!
By Dennis P. Cruz on 10.06.09 5:46 pm | Permalink